Privacy Policy
Last updated: 30 September 2026
Identity and role of the data controller
showflareel acts as the data controller for the purposes of UK data protection law. We determine the purposes and means of processing personal data collected through our website and services related to visual show production resources. Our registered address is Unit 53, Lidgate Crescent, Langthwaite Grange Industrial Estate, South Kirkby, Pontefract, West Yorkshire, WF9 3NR, United Kingdom and we can be contacted at [email protected].
Scope of this notice
This privacy notice applies to all visitors to our website, users of our Course A visual show production resources, and anyone who interacts with us in connection with lighting flares, camera angles, stage presentation or entertainment video workflows. It covers data collected online and offline where we process personal data in the United Kingdom.
Categories of personal data and sources
We collect identification data such as name and job title, contact details including email address, technical data such as IP address and browser type, usage data from interactions with our resources, and any information you voluntarily provide through our contact form. Data is obtained directly from you, from your device, and from analytics providers we use to improve site performance.
Purposes of processing and legal bases
We process data to provide and improve our visual show production resources under the legal basis of legitimate interests and contract performance. We respond to enquiries using consent or legitimate interests. We maintain records for legal compliance under legal obligation. Marketing communications are sent only with consent. Each purpose is assessed to ensure the processing is necessary and proportionate.
Requirement to provide data and consequences
Providing certain data is necessary to access our resources or receive responses to enquiries. If you do not supply required information we may be unable to deliver the service or respond effectively. You are not obliged to provide optional data and there are no negative consequences for withholding it.
Cookies and similar technologies
We use cookies and similar tracking technologies to enhance functionality and analyse usage. Details of the specific cookies, their purposes and your choices are set out in our separate Cookie Policy which is accessible via the site-wide cookie banner.
Processors, recipients and disclosures
We share data with service providers such as hosting companies, analytics platforms and email delivery services who act as processors under contract. We may disclose data where required by law or to protect our rights. Categories of recipients include IT support providers and regulatory authorities when legally compelled.
International transfers
Some of our processors are located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations or appropriate safeguards such as standard contractual clauses to ensure an adequate level of protection.
Retention periods
Personal data is retained only for as long as necessary for the purposes described. Enquiry data is kept for up to two years, account-related data for the duration of the relationship plus six years for legal claims, and technical logs for twelve months unless longer retention is required by law.
Security and data minimisation
We implement appropriate technical and organisational measures to protect personal data against unauthorised access or loss. We collect only the minimum data required and regularly review our processing activities to reduce unnecessary collection.
Data subject rights
You have the right to access, rectification, erasure, restriction, portability and objection. To exercise these rights please contact us at [email protected]. We will respond within one month and may request identification to verify your request.
Withdrawal of consent and direct marketing
Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You have an absolute right to object to direct marketing and we will cease such processing immediately upon request.
Right to complain
If you are dissatisfied with our handling of your data you may complain to the Information Commissioner’s Office at ico.org.uk. We encourage you to contact us first so we can address your concerns directly.
Children and age restrictions
Our services are intended for professionals and adults engaged in entertainment video production. We do not knowingly collect personal data from children under 18. If we become aware that such data has been collected we will delete it promptly.
Automated decision-making and profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are used solely to improve service quality and do not result in automated decisions about individuals.
Changes to this policy
We may update this privacy policy from time to time. The current version will always be available on our website with the date of the most recent revision clearly displayed. Continued use of the site after changes constitutes acceptance of the updated policy.